Sales Training Courses


Single Courses

Overcoming Objections and Closing the Sale in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople on relationship management. Taking the time to understand your clients and using this information to exceed their expectations is at the core of every sales dialogue.
Relationship Sales in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople on relationship management. Taking the time to understand your clients and use this information to exceed their expectations helps build your facility’s service level. This will, in turn, lead to long-term relationships.
An Overview of Personal Selling
Type: Professional Development Course
Course Hours: 1
Self-Study
Buyers in today’s business environment are under pressure to find effective and efficient solutions to their business problems.  These problems and solutions are often solved when buyers collaborate with sales professionals who are committed to understanding what buyer’s need and then work to find solutions to these needs.  This course discusses how salespeople can apply a customer-oriented sales approach to understand their customer’s business strategy to sell buyers what they really need to
Sales Ethics and Trust
Type: Professional Development Course
Course Hours: 1
Self-Study
Successful salespeople see relationship selling as a way to build long-term success for themselves and their companies.  They understand that the foundation of a long-term, healthy seller-buyer relationship needs to be built on trust in order for it to work.  Unfortunately, many buyers have dealt with unethical salespeople in the past, which makes it difficult for them to trust all salespeople.  This course discusses the role that sales ethics and trust building plays in creating and maintain
Communication Skills for Selling
Type: Professional Development Course
Course Hours: 1
Self-Study
Relationship selling is, at its core, a communications process.  This course discusses some basic communication concepts, then moves on to show salespeople how to effectively communicate with and ask questions of the buyers they interact with.  Learning to be an effective communication and question-asker will help salespeople become much more proficient at selling.
Understanding the Buyer
Type: Professional Development Course
Course Hours: 1
Self-Study
Better understanding the buying process is an important part of developing buyer relationships.  This course discusses the difference between consumer buyers and business buyers.  It also discusses the detailed steps of a buyer’s purchasing decision, as well as the communication skills salespeople need to develop.
Sales Presentations: Creating and Communicating Value
Type: Professional Development Course
Course Hours: 1
Self-Study
Potential buyers that make purchasing decisions in the business-to-business sales environment are busy people, so salespeople need to be well-prepared for the sales presentation lest they risk insulting the buyer by wasting their time.  This course discusses how salespeople should prepare for sales presentations, along with several tactics to use during the sales dialogue.
Type: Professional Development Course
Course Hours: 1
Self-Study
It is a salesperson’s primary job to advance the buyer-seller relationship towards a profitable sale.  Negotiating the sales dialogue alone will not accomplish this, the salesperson also needs to gain the buyer’s purchase commitment.  This course discusses how to overcome any sales resistance from a potential buyer’s in order to close the sale.
Sales Management
Type: Professional Development Course
Course Hours: 1
Self-Study
For a company to be an effective sales organization, they need to have more than an effective team of salespeople; they also must have an effective sales management process and professional sales managers.  This course will discuss the sales management function in the organization, the sales manager job duties, and how the sales manager helps salespeople succeed.
Expanding Customer Relations
Type: Professional Development Course
Course Hours: 1
Self-Study
No business survives long without customers, so attracting and retaining customers over time is very important.  Salespeople that take the time to understand their buyers and use this information to exceed their expectations are more likely to deliver exceptional service that leads to long-term relationships.  This course discusses strategies and tactics that salespeople can use to retain customers long-term after making the initial sale.
The Psychology of Sales in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. One of the bigger mistakes senior housing facilities make is failing to train their salespeople for the context. Taking the time to understand your clients and using this information to exceed their expectations helps build your facility’s service level, leading to long-term relationships.
The Sales Cycle in Long Term Care Facilities
Type: Professional Development Course
Course Hours: 1
Self-Study
No business survives long without customers, so attracting and retaining your clients and residents over time is very important. Clients in today’s long term care environment are under pressure to find effective and efficient solutions to their own or loved one's needs. These problems and solutions are often solved when people work with sales professionals who are committed to understanding what client’s needs and work to find ways to meet them.